WHOLESALE BEDDING

Linens Made for Canadians

The modern retailer requires more than just product. Being quick to market, always in stock, and having reliable communication is equally as important.
This is why Grover Essentials is committed to offering excellence in service.

BECOME A CUSTOMER

OUR BRANDS

Frequently Asked Questions (FAQ's)

Wholesale Products Payments Shipping

Why should I buy wholesale?

Buying wholesale and selling retail is a lucrative and exciting business opportunity. Simply put, retailers buy products in bulk at a low cost and resell them to their customers at a marked up price. Business owners who buy wholesale have the freedom to market and rebrand their products to create loyal customers and reprice their product to adjust to changes in the marketplace. Furthermore, when buying wholesale, you only buy what you can store as opposed to investing in an external warehouse or storage solution.

What is the benefit of being a wholesale client?

Our wholesale clients receive exclusive pricing that can’t be beat. We offer price breaks with larger quantities and even more discounts with continued loyalty. Apart from pricing, our service cannot be matched. If you received damaged goods, simply let us know within 2 business days of receiving the item and we will gladly replace the product for you or offer you a credit for the item with free return shipping.

Where can I sell your products?

The good news is everybody needs bedding! We have customers who sell online, in their stores, at flea markets, on the roadside and just about everywhere in between. Where you can sell our amazing products is really only limited by your imagination. We are always here to help if you need any assistance in locating places to sell just give us a call. Here are some ideas to get you started:

Sell Online on Amazon / eBay / Shopify / Poshmark / Facebook Marketplace
Set up a Booth at a Local Vendor's Market
Start Local Fundraisers to Assist your Community
Sell from Home to your Friends and Family

Do you provide product samples?

Yes, we do! As a wholesale business, we understand that without properly vetting the product, it is very difficult to make a large order. If you are interested in ordering a sample, you would just select sample under the quantity tab. We request that all customers pay for the sample and a small shipping fee. Please note that sample orders and the shipping fees associated are not returnable and non-refundable under any circumstances. If you have any further questions or concerns regarding this process, please contact us and our staff would be happy to assist you.

Does Grover Essentials sell directly to the public?

Grover Essentials does not sell directly to the public through brick-and-mortar stores. We do however, sell online through our e-Commerce channels in order to establish an MSRP. We do not hold our wholesale clientele to our prices, which means you can mark it up to whatever price is best suitable to your customers.

How do I get started?

To get started selling with Grover Essentials, head on over to our online ordering portal and request access. Once our team has had a chance to review your application, we will schedule a phone call to better understand your business. Once you have been approved, you will get an email confirming your account is active and you will be able to make all your purchases online.

I cannot find a product on your online ordering platform any longer. Is it still available?

When you no longer see a product available on our online ordering platform, it can mean 1 of 2 things. Either the product is currently out of stock due to high demand from customers; or the product has been discontinued.

What do I do if a product is out of stock?

Unfortunately, estimating market demand is quite the challenging task. When we try out new products, it is quite likely it will go out of stock before the next shipment arrives. This is because we do not yet know or have the market data to be able to accurately time our orders to arrive at the warehouse. The other possibility is that market demand for one size was higher than anticipated. Due to the fact that our containers arrive in mixed batches, this is also a possibility. We do try our best to anticipate this demand and mitigate being out of stock.

How often do you change your product lineup?

We understand that a lot of our smaller customers thrive on successful repeat business. As such certain items and prints can go out of fashion or get quite repetitive really quick. This is why we try to offer a new print in each item at-least once a year. The exception to this rule is on products that don't necessarily go out of fashion as quick. Items available in solids or sober prints are such an example.

I need a product that you currently don't offer. What can I do?

Due to limited resources, we understand that we may not have everything that your business may want to carry. In moments like this we suggest you send us an email to info@groveressentials.com with your product suggestion and we will keep a note of it. The products that are quite often mentioned will be discussed internally during our future planning meetings.

What payment methods do you support?

At this moment, we accept PayPal, Bank Transfers, Interac e-Transfers, Visa, MasterCard and American Express.

Do you offer payment terms?

Payment terms can be offered through a credit application. Simply reach out to info@groveressentials.com to get this processed. Please note that in order to be eligible for terms, we request that you have at-least 3 months of prior business with us. Late payments are charged an interest of 1% immediately and 3% monthly thereafter.

Do you charge shipping fees on all your orders?

Due to the expansive nature of Canada's geography, shipping can get very expensive; especially for the rural areas. As such, Grover Essentials will opt in to cover up to 10% of the shipping cost on all orders above $1,000. For example, if you order $2,000 worth of product and your shipping costs $300, you will only be responsible for $100 of the shipping costs.

*In order, to make shipping affordable for everyone, shipping costs under 10% of your order are not reimbursed back to you.

Can I pick up my order?

Absolutely. If you feel it necessary to save the time and pick up the order, you may do so at our warehouse located at 1515 Britannia Road East, Unit 18, Mississauga, ON. When placing your order just let us know that you wish to pick up your order and we will ensure not to charge you any shipping fees. If placing your order in advance, we will ensure that your order is ready for pick up. We do request that you give us a call to arrange your pick up after you have placed your order.

If I pickup my order, can the shipping costs be reimbursed to me?

If you choose to pickup your order instead of having it shipped out to you, please note that there will be no extra savings in doing so. There are additional costs associated to making local pickup an option that we also have to cover for. This can however be a benefit to you if your order value is lower than $1,000 or if your shipping cost exceeds 10% of your order value.

How can I track my order?

You can track your order in different parts of our website according to it’s current status. Check in the My Orders section of your account to view the current status of your order.

If shipped: once your order has been shipped, you will receive a tracking number via email and a link where you can track your order. You can also find the details of your order via the My Orders section of your account.

Enroll to Become a Wholesale Partner

CREATE AN ACCOUNT